This is a very often encountered error on the client’s machine. I have seen many blame the JRE on the machine or UCF installation itself. Some have suggested that the user update his webtop preferences or modify windows registry. This issue however is related to the acrobat installation on the client machine. The culprit behind this issue is multiple installed version of acrobat on the client’s machine. The solution is much simpler, uninstall all versions of acrobat and install the most current one or the version that the user prefers. Make sure you open a pdf file after the fresh install just to make sure the file association has happened.
In an enterprise environment, applications and updates are rolled out automatically as a post login script or using automated deployment tools. This automated update process however does not take care of prior versions of an application. As such a user might be left with multiple versions of the same application. Though the application by itself works well, application automation might take a hit. Another example of such an issue is having multiple JRE versions. Even worse, having registry entries for a few versions that don’t actually exist!
0 Comments.